The session was officially opened by Dr. Dereje Regassa, Director of Community Engagement at ASTU. In his welcome address, Dr. Dereje emphasized that the success of this program marks a significant milestone in modernizing the city’s civil service. By strengthening digital skills, the initiative empowers civil servants to deliver more efficient, accessible, and responsive public services. He highlighted that this training is an integral part of the university’s broader commitment to community engagement, supporting the development of a smart city with enhanced economic, social, educational, and infrastructural growth.

During the discussion session at the end of the training, participants expressed increased confidence in using digital tools essential for their daily work. They also shared their enthusiasm for applying these skills to improve service delivery to citizens.